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| Carter Paper & Packaging focuses on continuously improving its high quality performance. Its primary goal is to satisfy customer needs by providing products that fulfill their requirements and expectations in a cost effective manner. We achieve this by establishing measurable quality objectives, resolving corrective actions, regularly evaluating and coaching performance and providing appropriate training as required. |
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| Carter Paper & Packaging is committed to distributing and supplying quality products because it is the right thing to do. We want to make sure every order we fulfill meets customer requirements in a cost effective way, as well as, make a useful contribution to the communities we serve. Focusing on quality can help build sustainable value to our customers. |
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| We are compliant with all applicable ISO 9001:08 requirements because doing so establishes a solid base of business processes. This framework helps to leverage long-term growth and continued relationships with our current customers and helps us obtain new customers. |
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| We do not exist without our customers and meeting their needs is essential for ensuring our company is vibrant and remains in business as a going concern in Central Illinois. |
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| Commitment is also visible in our focus on continuous improvement, which is evidenced in our Corrective and Preventive Action system. Even as a service organization, we recognize the value of eliminating the root causes of errors in all of our operations. Quality Management applies equally to a service organization as it does to a manufacturing organization. |
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| Carter Paper ISO Certificate |
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